Head to HeadBox and create your account. All you need to do is enter your Name, Email Address and a password. Signing up and creating a HeadBox account is totally free, whether you're looking to find a Space or share a Space! After you sign up, please be sure to complete your profile.
A Space can be deactivated for the following reasons:
When your listing is temporarily deactivated, we will send you an email with the instructions you'll need to re-activate it.
HeadBox may limit, suspend, or deactivate your account, as outlined in our Terms and Conditions.
The following may occur with or without notifying you directly:
Any upcoming pending or accepted reservations you have as either a Host or Guest can be cancelled; you may not be entitled to any compensation for the reservations that were cancelled as a result of your suspension. We also may:
Once signed up you should complete your profile. Your profile is like a resume or CV for others in the HeadBox community. Visiting someone's profile is a great way to learn more about them ahead of a booking.
HeadBox is an online network established on trust and safety, so we require all Hosts to have a profile photo before listing their Spaces, and we ask all Guests to upload a profile photo before making their first Space booking. People who have legitimate profile photos, complete profiles, and multiple verifications are more trusted by both Guests and Hosts.
For a great profile include:
Do not put personal identifiable contact information on your profile. All messages are sent via the HeadBox platform and there is no need to give any further contact details.
Please note, HeadBox reserves the right to edit information you upload to your listing to improve the listing for our Guests. We also offer a copywriting service for a small fee, which includes optimising your listing for search engine results.
If you can’t remember your password or are having trouble logging in to your HeadBox account, visit the Forgot Password page. Enter the email address you use for HeadBox and you'll be emailed a link to reset your password. If you log in via LinkedIn or Facebook you will not require a HeadBox password and can just log in with your normal LinkedIn/Facebook password.
Every time someone leaves you a message (either an enquiry about a Space or a request to book a Space) through the HeadBox platform you will receive an email.
You will receive a Review Notification if a review is outstanding for more than 24 hours after the Space experience and you will be unable to use the platform until you leave a review for your most recent Space experience.
If you’ve missed an email notification, please check the following:
If you have any questions or need any further assistance please read through the rest of our Support pages or Contact Us.
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