Lucky Voice has been pioneering private room karaoke in London since 2005. Across five central London locations — from the original Soho venue on Poland Street to its largest site in Holborn, with ten private rooms and a speakeasy bar — each venue has its own character, layout, and capacity. For corporate clients planning large-scale hire, that variety is a strength. But it also means that helping enquirers understand which venue is right for their event, and what a full or semi-exclusive hire would actually look and feel like, isn't always easy to convey through photos alone.
With hybrid and remote working now commonplace, an increasing number of corporate planners simply can't commit to an in-person viewing at every venue they're considering. For a portfolio with meaningful differences between sites, that made early-stage conversations harder to move forward.
Lucky Voice partnered with HeadBox to roll out 3D tours across its London portfolio, giving prospective clients a way to explore each venue remotely before committing to a site visit. The tours are now used actively by the events sales team when handling larger corporate enquiries — shared early in the process to give clients a genuine feel for the space and help them identify which venue best suits their event.
"We've found the 3D tours to be a valuable sales and marketing asset across our venue portfolio. They are particularly effective for supporting our sales team when dealing with larger-scale venue hire enquiries, allowing prospective clients to explore spaces remotely before committing to a site visit."
The team also uses the tours to clearly communicate the differences between venues — something that previously required multiple visits or lengthy back-and-forth to establish.
Since adopting HeadBox 3D Tours, Lucky Voice has seen a tangible impact on both how enquiries are qualified and how quickly they convert.
"This helps qualify genuine interest earlier in the sales process and can save time for both our team and customers. The tours also provide a clear way to showcase the differences between our venues, helping customers identify the most suitable space for their event."
For clients who can't make it in person — whether due to remote working patterns or distance — the tours have become a reliable alternative that keeps the booking journey moving.
"With hybrid and remote working now commonplace, they offer an excellent alternative for clients who are unable to attend an in-person viewing, ensuring they can still make informed booking decisions."
The result is a more efficient sales process and a better experience for clients from first enquiry to event day.
"Overall, the 3D tours have become an important tool for driving enquiries, supporting venue sales and enhancing the customer journey."
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