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When Hotjar envisioned HOTSAUCE for November 2-3, 2023, they weren't just planning another tech conference. They wanted to create a flagship event that would transform how product, marketing, and e-commerce professionals think about digital experiences—a place where empathy meets strategy and collaboration trumps passive learning.The ambitious goal was to bring together innovators and thought leaders at New York City's iconic Javits Center for two days of immersive content that would challenge conventional thinking about user behavior, design, and the rapidly evolving digital landscape.

On 21 October, the HeadBox team joined hundreds of industry leaders at the 30th annual Business Travel Awards Europe and came home with not one, but two trophies.