More from 'Policies'

Policies

Review policy

By posting content on HeadBox you agree to abide by this Policy and other HeadBox policies. We reserve the right to remove content, in whole or part, that violates these guidelines or the HeadBox Terms & Conditions or for any other reason at our sole discretion.

In the event of repeated or severe violations, we may suspend or cancel the account(s) in question. HeadBox's determination on whether any specific content is prohibited will be final and conclusive.

You can Contact Us to report content that violates our Terms & Conditions, Review Policy or Review & Content Guidelines.

Listing and profiles

We expect Hosts to create listings that are honest, clear, and helpful to potential Guests. We prohibit:

  • Advertising or other commercial content,

  • Content that endorses or promotes illegal or harmful activity or violence, or is profane, vulgar, obscene, defamatory, threatening, or discriminatory

  • Political, religious, or social commentary

  • Attempts to impersonate another person

  • Content that is fraudulent, false, misleading or deceptive

  • Content that refers to a HeadBox investigation

  • Content that violates another person or entity's rights, including intellectual property rights and privacy rights.

Review guidelines

Genuine reviews are the cornerstone of our community and proliferate trust within our community too. We prohibit:

  • Reviews that do not represent users' personal experience,

  • Reviews unrelated to the actual booking (ex: political, religious, or social commentary)

  • Content that endorses or promotes illegal or harmful activity or violence, or is profane, vulgar, obscene, defamatory, threatening, or discriminatory

  • Content that violates another person or entity's rights, including intellectual property rights and privacy rights (ex: publishing another person's full name, address or other identifying information without permission)

  • Content that is proven to be used as extortion

  • Content that refers to a HeadBox investigation

It is not possible for a review to be deleted or edited or changed in anyway once it has been posted unless HeadBox decides that it has contravened our review policy and/or our review and content guidelines.